Electric Vehicle (EV) Emergency Response Solutions

Comprehensive Safety Solutions for the Evolving EV Landscape
At Shamal, we deliver a holistic solution to address the unique risks posed by electric and hybrid vehicles, micro-mobility movers like e-scooters, and lithium-ion batteries.
Our EVERSAFE (Electric Vehicle Emergency Response Safety) solution integrates expert consultancy, bespoke training, and cutting-edge equipment to ensure safety, mitigate hazards, and enable effective emergency response.
Empowering Teams with Specialised Knowledge
We deliver tailored EV emergency response training programs designed to equip teams with the skills and confidence to manage incidents involving electric and hybrid vehicles, e-scooters, and lithium-ion batteries. Our training includes both theoretical knowledge and practical exercises, ensuring readiness for real-world challenges.
We offer a range of specialized courses, including:
- EV Awareness – Designed for security personnel, on-site fire teams, and other relevant staff, this course provides essential knowledge on electric vehicle safety
- EV First Responder – Tailored for emergency services such as Civil Defense, Police, Airport Fire Services, and paramedics, this course equips responders with the skills needed to handle EV-related incidents effectively
Following detailed discussions, all our training programs can be customised to meet the specific needs of our clients.
- EV Fire Risk Assessments
Site-Specific Risk Mitigation Strategies
Our experts conduct comprehensive fire risk assessments tailored to the unique requirements of each site. By identifying potential hazards associated with EVs and lithium-ion batteries, we develop actionable plans to minimise risks and ensure regulatory compliance.
- Standard Operating Procedures (SOPs)
Setting the Benchmark for Best Practices
We provide expert guidance on developing and implementing SOPs aligned with current industry best practices. Our solutions help streamline operations, enhance safety protocols, and ensure consistency across your emergency response teams.
- Equipment Audits
Strategic Recommendations for Advanced Tools
We assess your operational needs and provide expert recommendations for the most effective specialist equipment. From fire suppression tools to thermal imaging technology, we ensure you have the right resources to handle EV-related emergencies safely and efficiently.
- Subject Matter Expertise (SME) Support
Ongoing Expertise to Maintain Excellence
Our Subject Matter Experts (SMEs) provide ongoing support to help clients maintain their training standards and keep their equipment inventory at the forefront of evolving technology. Whether through bespoke courses or the provision of the latest technology and equipment, we’re here to ensure your readiness and resilience is unmatched.
Provision of State-of-the-Art Equipment
Our strong partnerships with premium suppliers grant us exclusive access to a curated selection of specialist equipment for EV emergency response. From procurement to delivery, we ensure your teams are equipped with cutting-edge tools designed for optimal performance, durability, and reliability in the field.
Each piece of equipment has been carefully selected to support every stage of the EVERSAFE Solution, ensuring seamless integration into your response strategies. Detailed information, including technical specifications and operational benefits, is provided under the individual tabs to help you make informed decisions for enhanced safety and efficiency.
Our EVERSAFE Solution
Empowering responders with the tools, knowledge, and confidence to handle EV emergencies with precision and safety
We deliver expert consultancy services and cutting-edge equipment designed to tackle the unique challenges of EV fire risks and incidents. By integrating advanced technology with real-world application, we ensure that responders and facilities are fully equipped to manage EV-related emergencies effectively.
Our holistic approach covers every stage of incident response—from early detection and containment to recovery and post-incident management—providing a robust framework to safeguard lives, property, and the environment in an evolving energy landscape.
As the sole advocate for EV risk awareness and mitigation in the region, we are committed to leading the way in education, innovation, and practical solutions to enhance safety in the transition to sustainable energy.

Are you able to detect a possible thermal event prior to a fire?
Early Recognition for Rapid Response
Ensuring swift detection and immediate action minimises escalation. Earliest possible detection of a rise in battery temperature provides responders with the widest possible “window of opportunity” to effectively manage the incident. We guide teams on identifying early warning signs of EV-related incidents and taking crucial initial steps to safeguard lives and property.
Equipment – EV Hawkeye Cameras: Intelligent Surveillance for Enhanced EV Safety
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Are you able to detect a possible thermal event prior to a fire?
Early Recognition for Rapid Response
Ensuring swift detection and immediate action minimises escalation. Earliest possible detection of a rise in battery temperature provides responders with the widest possible “window of opportunity” to effectively manage the incident. We guide teams on identifying early warning signs of EV-related incidents and taking crucial initial steps to safeguard lives and property.
Equipment – EV Hawkeye Cameras: Intelligent Surveillance for Enhanced EV Safety
- AI for Improved Accuracy: Utilizes advanced algorithms for precise hazard detection
- Built-In Analytics: Provides real-time monitoring and actionable predictive insights
- Continuous Fire Detection: Ensures 24/7 surveillance for early hazard identification
- Early Warning System: Delivers alerts before incidents escalate, minimizing potential damage and risks

Our Mission
and Vision
Mission:
To improve individual, team, and organisational effectiveness and performance of the United Arab Emirates’ (UAEs) Safety, Security, Defence, Emergency Preparedness, and Crisis Management (SSDEC) sector through the development and delivery of tailored capability solutions.
Vision:
To deliver an exceptional client experience with greater performance and lower costs, enabling Safety, Security, Defence, Emergency Preparedness, and Crisis Management (SSDEC) agencies to fulfil their missions.
Organisational Values:
Agility, Trustworthiness, Integrity, Excellence, Accountability, Commitment.

Contact Us
Contact the Shamal Solutions team to learn how we can best support you and your organisation.